Cannot Open / Save Files MacOs

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francedc86
Posts: 3
Joined: Thu Apr 03, 2025 12:06 pm

Cannot Open / Save Files MacOs

Post by francedc86 »

Hi,
I just updated to MacOs 15.4 (24E248) and I cannot "Open / Save" files from Cloud Compare.

If I click the buttons nothing happen.

Any idea of how to solve?

Thanks
daniel
Site Admin
Posts: 7911
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
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Re: Cannot Open / Save Files MacOs

Post by daniel »

And does 'drag & drop' on the 3D view work maybe?
Daniel, CloudCompare admin
Andres
Posts: 1
Joined: Mon Apr 07, 2025 10:08 pm

Re: Cannot Open / Save Files MacOs

Post by Andres »

Hi,
I'm experiencing the same issue. I recently updated to macOS Sequoia 15.4 (24E248), and now I’m unable to open or save files using the icons or the main dropdown menu. I can still drag and drop into the 3D viewport, but without the ability to save files, I’m pretty much stuck.

Any idea if this is a bug related to macOS Sequoia 15.4 (24E248)? Or is it something I can fix on my end?

Versions used:
• CloudCompare_2.13.2_Universal
• CloudCompare_20240518_100604

Thank you!
Last edited by Andres on Mon Apr 07, 2025 10:23 pm, edited 1 time in total.
francedc86
Posts: 3
Joined: Thu Apr 03, 2025 12:06 pm

Re: Cannot Open / Save Files MacOs

Post by francedc86 »

Hi sorry I did not see your kind reply.

Yes drag & drop works.

Open and Save buttons do not work.

Thanks
milko
Posts: 1
Joined: Wed Apr 09, 2025 5:29 pm

Re: Cannot Open / Save Files MacOs

Post by milko »

I have the same problem, after the update the open and save buttons don't work, only the file drag function works.
Does anyone have any suggestions about this?
antonoio
Posts: 1
Joined: Fri Apr 11, 2025 9:25 am

Re: Cannot Open / Save Files MacOs

Post by antonoio »

I have the same problem. Drag and drop to import works. But saving (in another format) is not working.

macOS 15.4 CloudCompare 2.14.0
daniel
Site Admin
Posts: 7911
Joined: Wed Oct 13, 2010 7:34 am
Location: Grenoble, France
Contact:

Re: Cannot Open / Save Files MacOs

Post by daniel »

I guess this is all related to https://github.com/CloudCompare/CloudCo ... ssues/2152

Sadly, we need a macOS expert/dev to chime in...
Daniel, CloudCompare admin
Ahmad Hakouk
Posts: 1
Joined: Fri Apr 11, 2025 2:25 pm

Re: Cannot Open / Save Files MacOs

Post by Ahmad Hakouk »

I facing the same problems
Please help to fix it ASAP
francedc86
Posts: 3
Joined: Thu Apr 03, 2025 12:06 pm

Re: Cannot Open / Save Files MacOs

Post by francedc86 »

Hi ok thanks.
I will follow the GitHub topic, hoping for a solution.
The problem is that using apple silicon, is not even possible to use a windows version with a vm...
OttoBot
Posts: 1
Joined: Wed Apr 16, 2025 11:04 pm

Re: Cannot Open / Save Files MacOs

Post by OttoBot »

Hi Everyone,

I found this solution online and it seems to work

In CloudCompare, you can find the display settings by following these steps:
Open CloudCompare.
Go to the top menu and click on Edit.
From the dropdown menu, select Preferences.
In the Preferences window, look for the Display tab.
Within the Display settings, you should find the option for "Use native load/save dialog." You can disable it from there.
After making this change, try saving your files again to see if it resolves the issue.
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